Last updated: January 2025
At SunShoppers UK, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website.
1. Information We Collect
We may collect the following information when you place an order or interact with our website:
Personal Information
- Name
- Email address
- Phone number
- Billing and delivery address
- Account login details
Payment Information
- Processed securely through approved payment gateways
- We do not store your full card details
Technical & Usage Data
- IP address
- Device type
- Browser type
- Pages visited
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer service and support
- Send order updates and tracking
- Improve website functionality and user experience
- Personalise product recommendations
- Prevent fraud and ensure site security
- Send marketing updates (only with your consent)
3. Sharing Your Information
We may share your data with:
- Delivery partners
- Payment processors
- Customer service tools
- IT and security providers
We do not sell or rent your personal data to third parties.
4. Your Data Protection Rights (UK GDPR)
You have the right to:
- Access your data
- Request corrections
- Request deletion
- Object to marketing use
- Request restriction of processing
- Request a copy of your data
To exercise your rights, contact us at support@sunshoppers.co.uk.
5. Data Retention
We retain your information only for as long as necessary to fulfil legal, accounting, and operational requirements.
6. Cookies
We use cookies to improve your shopping experience. See our full Cookie Policy for details.
7. Contact Us
For privacy-related questions:
📧 info@sunshoppers.co.uk
