Where do you deliver?

We deliver across the England, Scotland, Wales & N. Ireland. Delivery charges may vary depending on your location.

Do you offer free delivery?

Yes. Orders above £50 qualify for free delivery.

How long does delivery take?

Standard delivery time is 2–5 working days. Remote locations may take slightly longer.

How do I track my order?

After your order is dispatched, you’ll receive a tracking link via email or SMS.

What payment methods are accepted?

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, ShopPay, and more.

What if my product arrives damaged?

Please report within 48 hours with images, and we’ll arrange a replacement or refund.

Can I cancel my order?

Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.

Are your products authentic?

Yes. We source directly from authorised distributors and trusted suppliers.

Do you offer bulk or wholesale orders?

Yes. Contact our support team for bulk pricing.

Do you ship chilled or frozen items?

Currently, we only ship ambient and dry products.